Welcome to White Haven Cleaning Services! These Terms of Service (“Terms”) govern your use of our website (https://whcleanup.com/) and the services provided by White Haven Cleaning Services (“Services”). By accessing or using our website or Services, you agree to be bound by these Terms. Please read them carefully before using our website or Services.
Acceptance of Terms
By accessing or using our website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or Services.
Description of Services
White Haven Cleaning Services provides tailored cleaning services at competitive prices. Our Services include but are not limited to residential and commercial cleaning, deep cleaning, regular maintenance cleaning, and specialized cleaning services as agreed upon with the customer.
Pricing and Payments
a. Pricing: The pricing for our Services is outlined on our website or as agreed upon with the customer. We reserve the right to modify our prices at any time, but such changes will not affect any orders or services that have already been scheduled or paid for.
b. Payments: Payment for our Services can be made through the payment methods specified on our website or as agreed upon with the customer. All payments are due at the time of service unless otherwise arranged. We may require a deposit for certain services, and the deposit amount will be communicated to you prior to scheduling.
Satisfaction Guarantee
We strive to provide excellent cleaning services to our customers. If you are not completely satisfied with our services, please contact us within 24 hours of the cleaning visit, and we will make reasonable efforts to address and resolve any issues. Our satisfaction guarantee does not apply if you have made modifications or alterations to the cleaning performed by our team.
Cancellations and Rescheduling
a. Cancellations: If you need to cancel a scheduled cleaning appointment, please notify us at least 24 hours in advance. Failure to provide timely notice may result in a cancellation fee.
b. Rescheduling: If you need to reschedule a cleaning appointment, please contact us as soon as possible. We will make reasonable efforts to accommodate your request, subject to availability.
Privacy
We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website or Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of White Haven Cleaning Services or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
Limitation of Liability
In no event shall White Haven Cleaning Services be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the use of our website or Services, even if advised of the possibility of such damages.
Modifications to the Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our website or Services after the posting of any changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns regarding these Terms or our Services, please contact us at info@whcleanup.com.
